Here’s how Zivame grew from a startup breaking taboos to a ₹1,000 crore powerhouse in Indian lingerie retail:
July 27, 2025
July 28, 2025,5:49:23 AM
Here’s how Zivame grew from a startup breaking taboos to a ₹1,000 crore powerhouse in Indian lingerie retail: -
The Early Spark: Richa Kar’s Bold Vision In 2011, Richa Kar left her corporate career—after working on the Victoria’s Secret account with SAP—to launch Zivame from Bengaluru, financed by ≈ ₹30–35 lakh from personal savings and friends/family. Within just 5 hours of launch (on August 25, 2011), the first order came in from Gwalior, worth ₹7,000.
Identifying a Gap: Privacy, Fit, and Education. At the time, lingerie shopping in India was taboo; many women felt uncomfortable shopping in-store due to social stigma, fixed inventory, and judgmental staff.
Zivame created a non-judgmental online platform with discreet packaging, cash-on-delivery, free returns, and an online bra size calculator to help women shop confidently from home. --- Inclusive Sizing and Private Labels Zivame offered an extensive range—reportedly around 5,000 designs of 50 brands covering 100 sizes—from petite to plus-size, addressing a massive unmet need in the Indian market. In 2013, the brand started launching proprietary labels to improve margins; by 2016, private labels accounted for a majority (~60%) of its revenue.
Funding Milestones & Growth Zivame raised early rounds, including: US$3 million (circa 2012–13), US$6 million in late 2013, A major US$40 million round in 2015. Total funding since inception reached approximately US$48–49 million from investors like IDG Ventures India, Kalaari Capital, Zodius, Khazanah Nasional, and Unilazer. By around 2021, Zivame had scaled to become a ₹1,000 crore brand in valuation and revenue.
Omnichannel Expansion & Technology Integration In 2013, Zivame introduced private labels to improve margins and reduce dependence on external brands. Starting 2016–17, they opened Zivame Studios—offline stores with trained female fit advisors and personalised fitting zones—to tap into Tier‑II/III cities and customers who preferred touch-and-try experiences.
They invested heavily in data analytics and AI, using online fitting quizzes and shopper feedback to refine sizing algorithms, demand forecasting, and personalisation. This improved repeat purchase, reduced CAC, and optimised inventory and store locations. --- Marketing: Breaking Taboos with Real Conversations Zivame built its brand by normalising lingerie shopping through educational content, customer empowerment, and use of “real women” in campaigns rather than glamour shots.
It launched India’s first TV ad that explicitly used the word “bra” in 2014, followed by the viral “Salesman wali bra” campaign that struck a chord with Indian consumers. Their social media and content strategy focused on empowering women, teaching about body positivity, and dismantling shopping taboos.
Acquisition & Current Landscape In 2020, Reliance Retail acquired a majority stake in Zivame, strengthening its retail infrastructure, logistics, and funding base for faster expansion. Today, Zivame is led operationally by CEO Amisha Jain and continues to grow its product range across lingerie, shapewear, activewear, and loungewear.
Summary: Zivame’s Success Playbook Pillar Strategy Mission Empower women with privacy, variety, and confidence in lingerie shopping Product Strategy Inclusive sizing, private labels, broad product range Customer Experience Size calculator, discreet delivery, easy returns Omnichannel Strategy Online + offline Fit Studios Data & Technology Smarter fit matching, demand forecasting, personalization Marketing & Branding Normalize intimate wear, use real women, educational storytelling Financial Backing & Scale Multiple rounds raising ~$48m+, Reliance acquisition
Why Zivame Worked: Filled a deep cultural need. The founder of Zivame is Richa Kar, an Indian entrepreneur who launched the company in 2011. She created Zivame to address a critical gap in the Indian lingerie market—offering women a private, informed, and judgment‑free online shopping experience for intimate wear.
Background: Who Is Richa Kar? Education: Engineering degree from BITS Pilani and an MBA from NMIMS (Narsee Monjee Institute of Management Studies), completed in 2007. Early Career: Worked with Spencer’s and as a retail consultant at SAP, where she gained exposure to the innerwear business through clients including Victoria’s Secret, inspiring her idea for Zivame.
Vision & Genesis of Zivame Richa observed the discomfort Indian women experienced shopping for lingerie
Here’s the latest information available on Zivame’s net worth and valuation, as well as the personal net worth of its founder, Richa Kar, based on the most recent and credible sources:
Zivame’s Valuation As of April 2020, Zivame’s last known valuation was approximately ₹705 crore. Tracxn’s recent data confirms this figure and notes the founders’ combined shareholding in Zivame is valued at around ₹10.3 crore.
Richa Kar’s Estimated Net Worth. Despite exiting day-to-day operations after Reliance Retail’s acquisition in 2020, Richa Kar has retained a board role. Still, it holds equity, keeping her as a principal stakeholder. Several media reports now estimate her net worth at approximately ₹749 crore.
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